Farewell

It has been 14 years since OPPO Digital was established in the United States, and six years since Interdyn took on distribution of the brand for Australia and New Zealand. With the support of customers, dealers, technical partners, and movie/music studios, OPPO produced many award-winning Hi-Fi audio products and universal disc players, spanning three generations from DVD and Blu-ray to 4K UHD.

While the latest OPPO 4K UHD players have reached the pinnacle of their performance, OPPO Digital has made a business decision that it is time to say goodbye to production of the OPPO Digital range of products. This decision will also apply to OPPO Digital’s line of head-fi products.

Though OPPO Digital will gradually stop manufacturing new products, existing products will continue to be supported, warranties will still be valid, and both in-warranty and out-of-warranty repair services will continue to be available. Firmware will continue to be maintained and updates released from time to time. Customers can rest assured that they will continue to receive the high quality service and support that they have come to expect from OPPO Digital.

Interdyn has enough stock ordered to ensure fulfillment of Blu-ray players at current demand levels for much of 2018. Nevertheless, we encourage enthusiasts to make their purchases earlier rather than later, as it is possible that demand will increase as a result of this announcement. Any OPPO Digital products supplied by Interdyn to our network of resellers during this period (and onto customers within a three month window of shipment to the reseller) will have the manufacturer’s warranty period of two years guaranteed.

Sam Encel and Evgeny Vizelman - Directors of Interdyn - noted that Interdyn has been planning around this development for some time, and continues to grow by bringing exciting brands to market as part of their portfolio, including most recently SVS, Roon and BenQ. Nevertheless, it brings us sadness to say that OPPO Digital products won’t be manufactured into the future.

We at Interdyn greatly appreciate the opportunity to have offered such exciting products to our customers. It has been an honour. We are proud to have represented such well-regarded products and to have served the enthusiast community. Without our customers’ suggestions, encouragement, and support, we could not have accomplished these achievements. We thank OPPO Digital for their wonderful support throughout our relationship and for the service they will continue to provide.

Frequently Asked Questions:

  1. How do I receive technical support for my OPPO product?

    Technical support will continue to be available. Please visit the product support page on the OPPO Digital web site (https://www.oppodigital.co.nz/pages/product-support).
     
  2. Can I still purchase OPPO Digital's products?

    Yes! Interdyn has enough stock ordered to ensure fulfillment of Blu-ray players at current demand levels for much of 2018. Nevertheless, we encourage enthusiasts to make their purchases earlier rather than later, as it is possible that demand will increase as a result of this announcement. Any OPPO Digital products supplied by Interdyn to our network of resellers during this period (and onto customers within a three month window of shipment to the reseller) will have the manufacturer’s warranty period of two years guaranteed. Have a look at the Store Locator to see where your nearest retailer is.
     
  3. How do I set up in-warranty or out-of-warranty repair service for my OPPO product?

    Repair service will remain available for OPPO Digital products. Please use the following contact form to get in touch regarding a repair: https://www.oppodigital.co.nz/pages/contact-us
     
  4. Will there still be firmware upgrades for my OPPO products?

    Yes, products will continue to receive firmware upgrades from time to time when new features or bug fixes warrant such an upgrade. Newer products such as the UDP-203 and UDP-205 will likely receive more frequent upgrades while mature products such as the BDP-103 and earlier models will only get firmware upgrades if there are critical fixes. If your player is connected to the Internet, you can check for firmware upgrades by going to the Setup Menu / Device Setup / Firmware Upgrade / Via Network. New firmware will also be posted on the support pages of the corresponding products (https://www.oppodigital.co.nz/pages/product-support)
     
  5. Will OPPO Digital develop and release future generation of products?

    From now on, OPPO Digital will focus our main effort on organizing and ensuring long term support for the existing generation of products. As such, we will not have the resources to develop and release new generations of products.
     

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